Sunday, August 30, 2009

Resolving Interpersonal Conflicts - Do It; Not Merely Try

Interpersonal conflicts are almost inevitable in everyone’s life; from minor issues like the unhappiness of a couple over their inability to compromise on a dating place to major conflicts like a family breakup. The causal of most interpersonal conflicts could be due to the lack of effective communication. However I believe that it is important to realise that it is not the conflict itself that is detrimental to a relationship but the management of the conflict and how the conflict is approached and resolved that determines if the relationship in question can be salvaged.

Personally, my family is always my pillar of support in life thus family issues are upsetting to me. Hence I have decided to address a conflict between a mother and a daughter but well, I am certainly not one of the leads. This conflict persisted over some time and was not really a one-off issue.
The teenage daughter was always the main concern to her family members especially her mother due to her truants, lies and secretive behaviour. However it was important to note that the 13 year old daughter was from a nuclear family, with loving and attentive parents and siblings and the mother was a housewife who took time to understand her children and fulfilled their needs to her most possible capability.

The conflict began when the daughter started to be rude to her mother and was unwilling to give more details regarding her whereabouts. She went home late without informing the worrying parents at home but the parents could only wait up as they had no access to her friends’ contact numbers. The mother had even spotted the daughter wearing clothes that had never appeared in the house before and perhaps were skimpy clothes that the conservative mother would not have allowed her to wear at her then tender age of 13. The mother had not confronted the daughter at this point in time, in hope of her turning over a new leaf. This must have been very hurtful for the mother to experience.

On the contrary, things only got worse. The daughter began to skip tuitions and the mother had to bear with repeated humiliating phone calls from the tuition teacher that her daughter was absent, yet again. The mother still did not approach her daughter, fearing that she may worsen the situation and made her daughter felt stifled. Hence all she did was to continue to show her love and attention and instruct her daughter to attend her tuitions religiously, which was obviously not taken to heart.
The daughter seemed to have enjoyed the thrill she was going through and did not take into consideration her mother’s feelings. The daughter may be merely interested in seeking some thrill and going through a stage of being rebellious while the mother might have understood this by not confronting her but simply ensuring that things did not get way out of hand. Indeed, the situation slowly improved and the mother-daughter relationship is now close beyond words.

A mother-and-child relationship (especially that of a teenage child) appears to pose sensitive issues that require tact in handling, so how would you have handled the situation if you were the mother? Just being curious, do you think there is any precaution to take to ensure that the daughter (or any child) does not enter the stage of being rebellious?

I guess at the end of the day, blood is certainly thicker than water and when both parties take on an effective approach to a conflict, more insights will be gained on the relationship rather than an infliction of harm.

Take the effort; do not say try but do it!

6 comments:

  1. Hi Joanne,

    Thanks for sharing this short anecdote. Personally I find it quite hard to understand this story very well. I had to re-write every sentences twice. Perhaps it's due to my command of language. Anyways, what happened in the end? Did the mother do anything like scolding her or had a good talk with her after that? How was the problem eventually solved?

    Teenage years is difinitely the most 'rebellious' period in most poeple's lives. I believe that tactful and good parenting is essential in ensuring that their children are not led astray. While it is helpful to try to accomodate and not interfere too much into the children's lives, sending a strong message of their wrong-doings is also important. Overly pampering and condoning with bad behaviour might make matter worse. However, being too harsh, will also result in the same consequence. If you have watched ourlocal production, "I am not stupid", you would have understood what I meant.

    There is simplyly too many things to discuss in this post. But, I do agree to a large extent that proper conflict manangement is very important. Also, by just simplying trying, conflicts might not be resolved, only delayed. If you are certain that you want to resolve the issue, then it is important to follow nike's world-renown motto "JUST DO IT". How about addidas catch phrase "IMPOSSIBLE IS NOTHING".Is that value equally as important?

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  2. Joanne, thanks for sharing this all-too-familiar scenario. Many families have probably experienced similar incidents, and this is something I believe most of us will be able to relate to.

    I am just wondering about the 'turning point' when the relationship between mother and daughter started to improve - would you be able to shed more light on that? Did any specific incident lead to the improvement?

    I will be looking forward to your classmates' comments on your post.

    Ms. Lim

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  3. Hey Joanne,

    i agree that it is not the conflict itself which is detrimental to the relationship but rather, how the conflict is managed. In some cases, conflicts can strengthen relationships, but in others, conflicts break relationships apart.

    If i were the mother, i would have done the same. I would continue to show love, care and concern to my daughter as i believe that she'll be able to see my kind intentions one day.

    Since the daughter in your story could play truants and skip tuitions, i believe she's already in the "rebellious" stage of teenagehood and thus, a hard approach is not advisable in this case as it will only make matters worse. The daughter, being already rebellious, might run away from home or commit worse crimes than before.

    Furthermore, i believe that precautions can be taken to prevent a child from entering the "rebellious" stage but it is definitely not foolproof. It still depends on the nature of the child or the influence peers can have on the child nevertheless. I guess all the mother can do is to provide the child with a proper upbringing, inculcate him/her with the right values and show him/her unconditional love, care and concern of which the child cannot find from outside the family.

    Valencia

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  4. Thank you for your comments!(:

    Jason, I certainly agree with the motto of "Just Do It"! Anyway, the mother did no scolding and like what valencia has mentioned, I too believe that scolding might have worsen the situation as rebellious teenagers more often than not view scolding as a form of 'un-love' and lack of care and concern.
    I believe the problem was overcome as the daughter slowly became more sensible and understood her mother's intentions better.

    Ms. Lim, as I have mentioned the turning point came when the daughter grew to understand that her mother meant well and she became more receptive to communication, instead of being rebellious and blocking out all words.

    Valencia, I believe I will do the same too. Yet again, it is true that the 'soft' method may not necessarily work. If the daughter remains unreceptive to any form of effective communication, I suppose that no turning point can be reached.

    Thanks again!
    Joanne

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  5. Thanks for your response, Joanne. Now I am piqued - if, like you mentioned, that the daughter 'grew' to understand her mother's good intention, then my response to your first question on how the mother could have handled the situation would be to wait for the daughter to grow up, wouldn't it? My response to your second question on the precaution(s) to take (to ensure that one's children don't become rebellious) would be to take no precaution at all, since there's no way to prevent the rebelliousness but to wait for the children, again, to 'grow up'?

    The above reads like a fallacy, yet it would be a logical response to your response?

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  6. Hi Ms. Lim, yes I think so too! And I think in a way, there really isn't much thing that parents can do to stop a child from being rebellious because parents cannot really control the external environment that their children is in.

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